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Service hours from 7 a.m. to 7 p.m., predictable flat rates
SIBIR has been offering flexible service and pricing structures for decades. With extended service hours (7 a.m. to 7 p.m.) and new flat-rate models, we are creating additional transparency and flexibility.
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Service that fits – even when it comes to price
More service. More flexibility. More SIBIR.
With SIBIR, property managers benefit from a service that is not only flexible, but also pays off. This makes your planning easier, reduces your workload and means your tenants enjoy fast, reliable assistance. -
Ihre Vorteile
- More flexibility for management and tenants thanks to service hours from 7 a.m. to 7 p.m. at no extra charge.
- Fixed costs – full transparency.
- Freedom of choice: flat rate, individual price or price per minute.
- Uniform service for all brands throughout Switzerland.
- Less effort – more time for the essentials.
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Flat rates, the predictable all-inclusive alternative
- Fixed costs – complete transparency
- Installations: CHF 265.00 – all inclusive
(travel, service from 7 a.m. to 7 p.m., packaging and disposal of old appliances) - Repairs: CHF 220.00 – regardless of time required (travel, service from 7 a.m. to 7 p.m., small parts, excluding spare parts)
- Inspections and expert assessments: CHF 160.00 – per device or call-out (travel, service from 7 a.m. to 7 p.m., inspection or expert assessment)
- Regulatory inspection: CHF 20.00 – in accordance with NIV 15 regulations
Important: It is not possible to switch between flat-rate and standard pricing at will. You choose the model that suits you in advance. However, the flat-rate fee for ‘installation’ can be combined with standard pricing for repairs, for example.
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Installation fee I*
CHF 220.00 (including return of old appliance and packaging material)
- Glass ceramic hob
- Rechaud, switch box
- Refrigerator SMS or EURO standard up to 12/6
- Freestanding cooker
- Freestanding dishwasher
- Coin-operated machine / card system
* The flat rate applies if the installation niche and the on-site connections are in perfect working order. Additional costs may be incurred for any adjustment work. Pure service orders and quotes based on time and materials are charged at the currently valid rates. Our extended service hours (7 a.m. to 7 p.m.) also apply to all individual flat rates and per-minute rates at no extra cost.
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Installation fee II*
CHF 260.00 (including return of old appliance and packaging material)
- Refrigerator SMS or EURO standard up to 13/6 + 14/6
- Oven + steamer SMS or EURO standard
- Extractor fan SMS or EURO standard
- Built-in cooker/rechaud incl. hotplate installation/glass ceramic in specified recess
- Dishwasher SMS, EURO standard or 45
- Freestanding refrigerator/freezer from 200 L
- Chest freezer
- Washing machine EFH or MFH
- Tumble dryer EFH or MFH
- Room air tumble dryer
* The flat rate applies if the installation niche and the on-site connections are in perfect working order. Additional costs may be incurred for any adjustment work. Pure service orders and quotes based on time and materials are charged at the currently valid rates. Our extended service hours (7 a.m. to 7 p.m.) also apply to all individual flat rates and per-minute rates at no extra cost.
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Installation fee III*
CHF 350.00 (including return of old appliance and packaging material)
- Detached house Washing machine + tumble dryer delivered together (no reduction for 2 or more appliances)
- Apartment building Washing machine + tumble dryer delivered together (no reduction for 2 or more appliances)
* The flat rate applies if the installation niche and the on-site connections are in perfect working order. Additional costs may be incurred for any adjustment work. Pure service orders and quotes based on time and materials are charged at the currently valid rates. Our extended service hours (7 a.m. to 7 p.m.) also apply to all individual flat rates and per-minute rates at no extra cost.
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Repair costs
CHF 2.80 / Minute
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Sonderpauschalen
- Glass ceramic (chrome steel cover incl. built-in stove/rechaud) – CHF 360.00
- Glass ceramic (wooden cover incl. built-in stove) – CHF 300.00
- Freestanding refrigerator/freezer up to 200 litres – CHF 150.00
- Surcharge for fully integrated refrigerators – CHF 70.00
- All other services – according to expenditure
- Washing tower inspection – CHF 160.00
- Washing tower + dishwasher inspection – CHF 190.00
- Expertise – CHF 150.00
- Mandatory inspection in accordance with NIV 15 – CHF 20.00
- Condition analysis of household appliances of all brands / per flat – CHF 60.00
- Travel – CHF 85.00
- Minute rate (also for niche changes) – CHF 2.80
- Discount: From installation of 2 appliances (linear per appliance) – CHF 15.00
(Client, location and date must be identical)
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Prevention rather than reaction with the right service package
Standstill is not an option. That is why SIBIR offers maximum service for your large household appliances of all brands. You decide for yourself whether the services should be provided on a one-off, recurring or subscription basis.
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Appliance check
One-off or annual check Large household appliances
- Function check
- Travel time included
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Garantie+
Optimal protection after the manufacturer's warranty has expired
- Repairs
- Spare parts
- Travel time included
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Combo package
Extended warranty and annual check-up for large household appliances
- Functionality check
- Repairs
- Spare parts
- Travel time included
Your advantages at a single view
+ We reduce the effort
- Service, repair and replacement of household appliances of all brands
- One partner for everything: appliance check, repair service, warranty+, appliance inspection when tenants move out
- One contact person throughout Switzerland
- Service hours from 7 a.m. to 7 p.m. – throughout Switzerland, at no extra charge
- Flexible pricing: per-minute pricing, individual or flat rates – tailored to your processes
+ We reduce costs
- Attractive customer loyalty programmes based on volume
- Clear, transparent service flat rates
- Fast fault detection through electronic diagnosis
- Less coordination effort, fewer queries – more time for portfolio, planning and reporting
- 70% repair and 30% replacement – sustainable and cost-effective
= Result: Increased return on the property
- Volume-based pricing at various comfort levels
- Flexible guarantee arrangements
- Transparency
- Compliance with budget requirements in accordance with the management contract
Find out more and download the sales documentation now:
