Before carrying out any repairs, our service technicians determine the age of the appliance and, if possible, its operating hours so far, in order to take all factors into account. Prior to repairs, we submit an offer to you and the decision on whether or not to conduct repairs always rests with you, or specifically the owner of the dryer. The costs of repairs depend on the extent of the defect. The costs of minor repairs usually amount to 200 to 500 francs, while major defects can typically cost 500 to 900 francs.

Modern dryers run using a compressor. If the compressor is broken, repairs are almost impossible. Otherwise, it is usually worthwhile to repair the appliance. Our service technicians will be happy to advise you on site and also present a corresponding offer for the repairs straight away.

If the dryer no longer dries laundry properly, many people assume the machine is broken. In most cases, however, there is no fault; regular maintenance has simply been neglected. To safeguard the proper functioning of a dryer, it is important to empty the lint filter regularly, clean the condenser and check the water drain. These small tasks are absolutely essential to ensure your appliance works reliably.

1. A blocked lint filter, condenser or water drain – the laundry is no longer dried
   Solution: Regular maintenance of these parts can be handled independently
2. Broken thermostat – the dryer no longer produces heat and laundry stays wet
   Solution: The appliance must be repaired by an expert
3. Torn drive belts – the drum can no longer spin
   Solution: The appliance must be repaired by an expert
4. Faulty condensate pump – the water tank flashes
   Solution: The appliance must be repaired by an expert