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Service & Support

Refrigerator repairs

If the appliance meets the current requirements on energy efficiency and economy, a repair service is often a good alternative to buying a new appliance. Particularly in the case of minor problems, sustainability is paramount. Read here to find out what the most common repair options with refrigerators are and what costs can be incurred.

  • The costs of professional refrigerator repairs naturally depends on the extent of the defect. In the case of minor defects, the costs normally lie between 200 and 400 francs, while major repairs can cost 400 to 800 francs. Before carrying out repairs, our experienced service technicians check the age of the appliance as well as the operating hours, in order to take all relevant factors into account. Repairs are only conducted following a cost estimate or offer and the decision always rests with the owner.

    • Shattered glass shelves
    • Broken-off refrigerator handle
    • Broken light bulb inside the appliance
    • Damaged shelves in the refrigerator door
    • Porous sealing or cracks
    • Broken vegetable tray
    • Faulty hinges

    These kinds of damages can usually be fixed independently. You can conveniently order the necessary replacement parts from the SIBIRGroup by specifying the brand and type number (ersatzteile@sibirgroup.ch or via our contact form).

  • If the refrigerator no longer cools properly, this can be due to a number of different causes. For example, the electronics or thermostat may be broken, the compressor may be damaged or a problem could lie with the coolant. In any case, an expert should be contacted for the repairs.

  • In principle, this is possible, but this may invalidate the guarantee of the refrigerator if it has not yet expired. Moreover, it is important to note that work on electronic components requires training in the electrical field (connection qualification according to NIV Art. 15). As already mentioned, however, minor repairs such as replacing the light bulb or door sealing can easily be performed by a layperson.

  • Unfortunately, yes. Appliances often give up the ghost at inopportune moments. The SIBIRGroup endeavours to get broken refrigerators working again as quickly as possible. But this also depends on the delivery availability of the necessary replacement parts.

We are happy to help

In general, the decision of whether to repair a faulty refrigerator or replace it is subject to a number of different factors, including the age and condition of the appliance and the nature of the problem. In any case, it is a good idea to consult an expert for advice and consider various options. After all, it is important to find a solution that saves time and money in the long run.

Do you need a technician? The SIBIRGroup offers a repair service throughout Switzerland for all brands of household appliances. SIBIRService repairs around 70% of all appliances, so a replacement is often not necessary in most cases. Benefit from our sustainable approach and many years of experience in the repair of home appliances.

You can quickly and easily register your faulty refrigerator for repairs using our online form.